Steps To Get Going MiWay

Whether you’re traveling to school or to the mall with your friends, here’s what you’ll need to know.

  1. Find your route, stop and schedule using our trip planner. You can also get real-time updates on when your bus will arrive.
  2. Did you know students pay less than adults to ride MiWay? Find out the right fare for your age.
  3. The easiest way to pay your fare is with a PRESTO card. Simply tap on when you board the bus.
  4. Once you board the bus, please move to the back so that other customers can also board.
  5. To request a stop, please pull the cord or push the button before your stop.
  6. Make sure you have all your belongings with you before you exit the bus.

To School

Create a trip plan to find the closest stop and quickest routes to your school. Just specify your start location, where you’re headed and when you want to get there, and our trip planner does the rest.

During the school year, dedicated high school routes (300 series) are available. Find out which MiWay routes go to your high school.

Students of University of Toronto Mississauga (UTM), Sheridan College (Hazel McCallion & Davis Campuses), and Humber College (North Campus), we’ll help you find the routes to your campus.

How To Pay

You can pay with cash, tickets or with a PRESTO card. Here’s how to get your PRESTO card ready for the school year:

  1. Purchase your PRESTO card and load funds online at prestocard.ca or in person at a service location near you.
  2. Youth (ages 13 to 19) pay lower fares than adults. Set the fare type on your PRESTO card in person at the City Centre Transit Terminal or at a Mississauga community centre.
  3. Create a My PRESTO Account to protect your balance if your card is lost or stolen, or to set up autoload. With the autoload feature, funds are automatically added when your balance falls below a minimum amount that you choose.

Travel Tips

  • Check when your bus will arrive and be at your stop five minutes early.
  • If you are catching a MiWay bus outside of Mississauga (Etobicoke, Brampton, Oakville), wave to the driver to signal that you need a ride.
  • Let people exit the bus before you enter.
  • If you’re standing on the bus, make sure you’re behind the yellow line and holding the hand rails.
  • If you are travelling at night, keep to well-lit public areas, stay awake on the bus, and tell the driver if you’d like to request a stop at night.
  • You may have a light snack on the bus, but all litter must be taken off the bus and properly disposed of.

  • Listen to music with headphones or make phone calls, but please lower the volume so you do not disturb other riders or the driver.
  • Be respectful of fellow riders, drivers and all MiWay personnel.
  • Smoking, alcohol and hazardous substances are not permitted on any MiWay bus, in bus shelters or terminals.
  • If you need help, feel unsafe, or see something suspicious, speak with the driver, or call a Transit Enforcement Officer at 905-615-4704.
  • In case of an emergency, call 911.

FAQ

To find out if MiWay has your lost item, please contact Customer Service at 905-615-4636 (Option 4). Our lost and found service location is: City Centre Transit Terminal – Information Booth (Square One) 200 Rathburn Road Mississauga, ON L5B 4E5.
The time on a paper transfer is set from the start of the route, not from when you board. With PRESTO, the transfer expires two hours after you first tap on the bus, and the transfer is automatically issued onto your card.
Yes, you can pay your fare with cash on the bus but it must be with exact change ($3.50). The driver cannot give change.
Yes, your PRESTO card can be used on any of the 11 participating transit agencies in Ontario. Please note that PRESTO MiWay Monthly Passes can only be used on MiWay buses. Not starting your trip on MiWay? Make sure you have enough funds loaded on your card along with your monthly pass.
No, a customer cannot use their PRESTO card to pay a second fare for another customer.